Understanding
Raven Score

The Raven Score is a comprehensive measure of your organisation’s cybersecurity and business continuity readiness. Each of our support plans is designed to deliver a tailored level of protection, with the Raven Score reflecting the depth of that security.

A higher Raven Score means a higher level of protection and preparedness for your business. The score takes into account a range of factors, including threat detection, proactive monitoring, and business continuity measures. The score reflects how effectively your IT environment is protected, how resilient your business is to disruptions, and how well it is positioned to recover in the event of an incident.

By understanding the Raven Score, you can choose the level of security that aligns with your organisation’s needs, ensuring you receive the right balance of protection without overpaying for services you don’t require.

Plan Calculator

We understand the need for scalability in business. That’s why Otaris offers three levels of support, which can be tailored with add-ons to suit the needs of your organisation. Use this plan calculator to quickly ascertain the value of our support to your business.

Sentinel

Cost effective essential cybersecurity protection for users that just want to access M365 suite and manage their device and pay as they go for service requests.

200 / 500

Otaris Raven CyberSecurity, Business Continuity and Disaster Recovery Score

$39

per user, per month

Total per month: $39
Includes
  • Compliance with Essential8 Maturity Level 1
    for Microsoft 365 services
  • ServiceDesk for Medium and Low priority IT issues
    9am to 5pm, Microsoft 365 only
  • ServiceDesk Incident Support
    9am to 5pm, $39 per 15mins
  • ServiceDesk Service Requests
    9am to 5pm, $39 per 15mins
  • Onboarding / Offboarding
    $39 per user
  • Microsoft 365 Business Premium license
  • Microsoft Defender for Endpoint
Add-ons
  • Microsoft CoPilot AI assistant for office applications
    $59 per user
  • Teams PBX Phone Lines with Unlimited National and Mobile Calls
    $60 per month per line

Fortress

Balance of cost aligned with cybersecurity and business continuity compliance protection. Option to add on Essential 8 Maturity level 2.

300 / 500

Otaris Raven CyberSecurity, Business Continuity and Disaster Recovery Score

$135

per user, per month

Total per month: $280
Includes
  • Compliance with Essential8 Maturity Level 1
  • Business continuity and disaster recovery
  • Desktop/Laptop Device Management
  • Mobile Work Device Management
  • Work anywhere
  • Proactive IT management
  • Otaris Zero Trust methodology
  • 24/7 NOC
  • 24/7 SOC
  • ServiceDesk Incident Support for Medium and Low priority IT issues
    24/7
  • ServiceDesk Incident Support
    9am to 5pm
  • ServiceDesk Service Requests
    9am to 5pm
  • Onboarding / Offboarding
    $39 per user
  • Microsoft 365 Business Premium license
  • Microsoft Defender for Endpoint
  • ThreatLocker
  • Veeam for Microsoft 365
    Backed up data $0.25 per GB/month
Add-ons
  • Microsoft CoPilot AI Assistant
    $59 per user
  • PBX Phone Lines
    $60 per month per line
  • Uplift to Essential 8 Maturity Level 2 CyberSecurity Standard
    Includes Raven Score Uplift to 400/500
  • Vanta-Add automated cybersecurity
    $277 per month

Knox

Ideal for the business that needs the highest level of cybersecurity and business continuity and have external reporting obligations.

500 / 500

Otaris Raven CyberSecurity, Business Continuity and Disaster Recovery Score

$199

per user, per month

Total per month: $344
Includes
  • Compliance with Essential8 Maturity Level 3 / ISO27001
  • Business continuity and disaster recovery
  • Desktop/Laptop Device Management
  • Mobile Work Device Management
  • Work anywhere
  • Proactive IT management
  • Otaris Zero Trust methodology
  • 24/7 NOC
  • 24/7 SOC
  • ServiceDesk Incident Support for Medium and Low priority IT issues
    24/7
  • ServiceDesk Incident Support
    9am to 5pm
  • ServiceDesk Service Requests
    9am to 5pm
  • Onboarding / Offboarding
    $39 per user
  • Microsoft 365 Business Premium license
  • Microsoft 365 E5 License
  • Microsoft Defender for Endpoint
  • ThreatLocker
  • Veeam for Microsoft 365
Add-ons
  • Microsoft CoPilot AI Assistant
    $59 per user
  • PBX Phone Lines
    $60 per month per line
  • Vanta-Add automated cybersecurity
    $277 per month

Sentinel

Cost effective essential cybersecurity protection for users that just want to access M365 suite and manage their device and pay as they go for service requests.

200 / 500

Otaris Raven CyberSecurity, Business Continuity and Disaster Recovery Score

$39

per user, per month

Total per month: $39
Includes
  • Compliance with Essential8 Maturity Level 1
    for Microsoft 365 services
  • ServiceDesk for Medium and Low priority IT issues
    9am to 5pm, Microsoft 365 only
  • ServiceDesk Incident Support
    9am to 5pm, $39 per 15mins
  • ServiceDesk Service Requests
    9am to 5pm, $39 per 15mins
  • Onboarding / Offboarding
    $39 per user
  • Microsoft 365 Business Premium license
  • Microsoft Defender for Endpoint
Add-ons
  • Microsoft CoPilot AI assistant for office applications
    $59 per user
  • Teams PBX Phone Lines with Unlimited National and Mobile Calls
    $60 per month per line

Fortress

Balance of cost aligned with cybersecurity and business continuity compliance protection. Option to add on Essential 8 Maturity level 2.

300 / 500

Otaris Raven CyberSecurity, Business Continuity and Disaster Recovery Score

$135

per user, per month

Total per month: $280
Includes
  • Compliance with Essential8 Maturity Level 1
  • Business continuity and disaster recovery
  • Desktop/Laptop Device Management
  • Mobile Work Device Management
  • Work anywhere
  • Proactive IT management
  • Otaris Zero Trust methodology
  • 24/7 NOC
  • 24/7 SOC
  • ServiceDesk Incident Support for Medium and Low priority IT issues
    24/7
  • ServiceDesk Incident Support
    9am to 5pm
  • ServiceDesk Service Requests
    9am to 5pm
  • Onboarding / Offboarding
    $39 per user
  • Microsoft 365 Business Premium license
  • Microsoft Defender for Endpoint
  • ThreatLocker
  • Veeam for Microsoft 365
    Backed up data $0.25 per GB/month
Add-ons
  • Microsoft CoPilot AI Assistant
    $59 per user
  • PBX Phone Lines
    $60 per month per line
  • Uplift to Essential 8 Maturity Level 2 CyberSecurity Standard
    Includes Raven Score Uplift to 400/500
  • Vanta-Add automated cybersecurity
    $277 per month

Knox

Ideal for the business that needs the highest level of cybersecurity and business continuity and have external reporting obligations.

500 / 500

Otaris Raven CyberSecurity, Business Continuity and Disaster Recovery Score

$199

per user, per month

Total per month: $344
Includes
  • Compliance with Essential8 Maturity Level 3 / ISO27001
  • Business continuity and disaster recovery
  • Desktop/Laptop Device Management
  • Mobile Work Device Management
  • Work anywhere
  • Proactive IT management
  • Otaris Zero Trust methodology
  • 24/7 NOC
  • 24/7 SOC
  • ServiceDesk Incident Support for Medium and Low priority IT issues
    24/7
  • ServiceDesk Incident Support
    9am to 5pm
  • ServiceDesk Service Requests
    9am to 5pm
  • Onboarding / Offboarding
    $39 per user
  • Microsoft 365 Business Premium license
  • Microsoft 365 E5 License
  • Microsoft Defender for Endpoint
  • ThreatLocker
  • Veeam for Microsoft 365
Add-ons
  • Microsoft CoPilot AI Assistant
    $59 per user
  • PBX Phone Lines
    $60 per month per line
  • Vanta-Add automated cybersecurity
    $277 per month

Compare Features

 
Sentinel
Fortress
Knox
Otaris Raven CyberSecurity, Business Continuity & Disaster Recovery Score
200 / 500
300 / 500
500 / 500
Compliance with Essential8
Australia Cyber Security Centre Essential Compliance to reduce cyber threat risk.
Essential8 Maturity
Level 1 Framework for
Microsoft 365 services
Essential8 Maturity
Level 1 Framework for
managed services
and devices
Essential8 Maturity
Level 3 / ISO27001
Framework for
managed services
and devices
Managed network devices
Includes incident support, cybersecurity updates, 4G SIM...
Business continuity and disaster recovery
Comprehensive business continuity and disaster recovery services include 4G office internet backup, onsite hardware warranties, and offsite data backups.
Desktop/Laptop Device Management
Mobile Work Device Management
Work anywhere
Work anywhere with enhanced productivity and robust IT security.
Proactive IT management
Proactive IT management continuously monitoring and maintaining your infrastructure, preventing issues and ensuring smooth operations with automated updates and strategic planning.
Otaris Zero Trust methodology
The Otaris Zero Trust methodology enhances endpoint security by continuously verifying access, mitigating IT threats, and ensuring only managed, secure devices can access company resources and data.
24/7 NOC
24/7 NOC (Network Operations Centre) monitors network health, servers, security, devices, applications, backups, incidents, and performance metrics.
24/7 SOC
24/7 SOC (Security Operations Centre) monitors networks, endpoints, servers, applications, and data for threats, vulnerabilities, and suspicious activities
Unlimited ServiceDesk Incident Support for Critical IT issues
12x7 Unlimited ServiceDesk Incident Support for Critical IT issues to identify, diagnose and resolve managed devices.
9x5 Microsoft 365 only
24/7
24/7
Unlimited ServiceDesk Incident Support
9x5 Unlimited ServiceDesk Incident Support for Medium and Low priority IT issues to identify, diagnose and resolve managed devices.
$39 per 15mins
9am to 5pm
9am to 5pm
Unlimited ServiceDesk Service Requests
9x5 Unlimited ServiceDesk Service Requests including tasks such as software installations, access requests, password resets and other routine IT support activities.
$39 per 15mins.
9am to 5pm
9am to 5pm
Onboarding / Offboarding
Onboarding / Offboarding users
$39 per user
$39 per user
$39 per user
Microsoft 365 Business Premium license
Microsoft 365 Business Premium license provides an extensive suite of Office applications, advanced security features, 1 TB of cloud storage, collaboration tools such as Teams, business email, calendaring, endpoint protection, and device management. It delivers comprehensive solutions designed to enhance productivity, ensure security, and streamline business operations seamlessly.
Microsoft 365 E5 license
Microsoft 365 E5 license encompasses advanced security, compliance, and analytics capabilities, including Microsoft Entra ID, Microsoft Defender, Power BI Pro, and Windows 11 Enterprise. It provides extensive protection measures, data governance solutions, and business intelligence tools designed to enhance productivity at an enterprise level.
Microsoft Defender for Endpoint
Microsoft Defender for Endpoint offers advanced threat protection, risk-based vulnerability management, EDR, next-gen antivirus, and automated investigation across platforms.
ThreatLocker
ThreatLocker provides zero trust endpoint security with application allowlisting, ringfencing, network control, storage control, and endpoint detection and response.
Veeam for Microsoft 365
Veeam for Microsoft 365 offers comprehensive backup, recovery, and data protection for Exchange, SharePoint, OneDrive, and Teams
Backed up data
$0.25 per GB/month
Add-ons
Microsoft CoPilot AI assistant for office applications
$59 per user
$59 per user
$59 per user
Teams PBX Phone Lines with Unlimited National and Mobile Calls
$60 per month per line
$60 per month per line
$60 per month per line
Uplift to Essential 8 Maturity Level 2 CyberSecurity Standard
Includes Raven Score Uplift to 400/500
Includes Raven Score Uplift to 400/500
Vanta-Add offering automated cybersecurity compliance, continuous monitoring, and audit management
$277 per month
$277 per month
Sentinel
Otaris Raven CyberSecurity, Business Continuity & Disaster Recovery Score
200 / 500
Compliance with Essential8
Australia Cyber Security Centre Essential Compliance to reduce cyber threat risk.
Essential8 Maturity
Level 1 Framework for
Microsoft 365 services
Managed network devices
Includes incident support, cybersecurity updates, 4G SIM...
Business continuity and disaster recovery
Comprehensive business continuity and disaster recovery services include 4G office internet backup, onsite hardware warranties, and offsite data backups.
Desktop/Laptop Device Management
Mobile Work Device Management
Work anywhere
Work anywhere with enhanced productivity and robust IT security.
Proactive IT management
Proactive IT management continuously monitoring and maintaining your infrastructure, preventing issues and ensuring smooth operations with automated updates and strategic planning.
Otaris Zero Trust methodology
The Otaris Zero Trust methodology enhances endpoint security by continuously verifying access, mitigating IT threats, and ensuring only managed, secure devices can access company resources and data.
24/7 NOC
24/7 NOC (Network Operations Centre) monitors network health, servers, security, devices, applications, backups, incidents, and performance metrics.
24/7 SOC
24/7 SOC (Security Operations Centre) monitors networks, endpoints, servers, applications, and data for threats, vulnerabilities, and suspicious activities
Unlimited ServiceDesk Incident Support for Critical IT issues
12x7 Unlimited ServiceDesk Incident Support for Critical IT issues to identify, diagnose and resolve managed devices.
9x5 Microsoft 365 only
Unlimited ServiceDesk Incident Support
9x5 Unlimited ServiceDesk Incident Support for Medium and Low priority IT issues to identify, diagnose and resolve managed devices.
$39 per 15mins
Unlimited ServiceDesk Service Requests
9x5 Unlimited ServiceDesk Service Requests including tasks such as software installations, access requests, password resets and other routine IT support activities.
$39 per 15mins.
Onboarding / Offboarding
Onboarding / Offboarding users
$39 per user
Microsoft 365 Business Premium license
Microsoft 365 Business Premium license provides an extensive suite of Office applications, advanced security features, 1 TB of cloud storage, collaboration tools such as Teams, business email, calendaring, endpoint protection, and device management. It delivers comprehensive solutions designed to enhance productivity, ensure security, and streamline business operations seamlessly.
Microsoft 365 E5 license
Microsoft 365 E5 license encompasses advanced security, compliance, and analytics capabilities, including Microsoft Entra ID, Microsoft Defender, Power BI Pro, and Windows 11 Enterprise. It provides extensive protection measures, data governance solutions, and business intelligence tools designed to enhance productivity at an enterprise level.
Microsoft Defender for Endpoint
Microsoft Defender for Endpoint offers advanced threat protection, risk-based vulnerability management, EDR, next-gen antivirus, and automated investigation across platforms.
ThreatLocker
ThreatLocker provides zero trust endpoint security with application allowlisting, ringfencing, network control, storage control, and endpoint detection and response.
Veeam for Microsoft 365
Veeam for Microsoft 365 offers comprehensive backup, recovery, and data protection for Exchange, SharePoint, OneDrive, and Teams
Add-ons
Microsoft CoPilot AI assistant for office applications
$59 per user
Teams PBX Phone Lines with Unlimited National and Mobile Calls
$60 per month per line
Uplift to Essential 8 Maturity Level 2 CyberSecurity Standard
Includes Raven Score Uplift to 400/500
Vanta-Add offering automated cybersecurity compliance, continuous monitoring, and audit management
Fortress
Otaris Raven CyberSecurity, Business Continuity & Disaster Recovery Score
300 / 500
Compliance with Essential8
Australia Cyber Security Centre Essential Compliance to reduce cyber threat risk.
Essential8 Maturity
Level 1 Framework for
managed services
and devices
Managed network devices
Includes incident support, cybersecurity updates, 4G SIM...
Business continuity and disaster recovery
Comprehensive business continuity and disaster recovery services include 4G office internet backup, onsite hardware warranties, and offsite data backups.
Desktop/Laptop Device Management
Mobile Work Device Management
Work anywhere
Work anywhere with enhanced productivity and robust IT security.
Proactive IT management
Proactive IT management continuously monitoring and maintaining your infrastructure, preventing issues and ensuring smooth operations with automated updates and strategic planning.
Otaris Zero Trust methodology
The Otaris Zero Trust methodology enhances endpoint security by continuously verifying access, mitigating IT threats, and ensuring only managed, secure devices can access company resources and data.
24/7 NOC
24/7 NOC (Network Operations Centre) monitors network health, servers, security, devices, applications, backups, incidents, and performance metrics.
24/7 SOC
24/7 SOC (Security Operations Centre) monitors networks, endpoints, servers, applications, and data for threats, vulnerabilities, and suspicious activities
Unlimited ServiceDesk Incident Support for Critical IT issues
12x7 Unlimited ServiceDesk Incident Support for Critical IT issues to identify, diagnose and resolve managed devices.
24/7
Unlimited ServiceDesk Incident Support
9x5 Unlimited ServiceDesk Incident Support for Medium and Low priority IT issues to identify, diagnose and resolve managed devices.
9am to 5pm
Unlimited ServiceDesk Service Requests
9x5 Unlimited ServiceDesk Service Requests including tasks such as software installations, access requests, password resets and other routine IT support activities.
9am to 5pm
Onboarding / Offboarding
Onboarding / Offboarding users
$39 per user
Microsoft 365 Business Premium license
Microsoft 365 Business Premium license provides an extensive suite of Office applications, advanced security features, 1 TB of cloud storage, collaboration tools such as Teams, business email, calendaring, endpoint protection, and device management. It delivers comprehensive solutions designed to enhance productivity, ensure security, and streamline business operations seamlessly.
Microsoft 365 E5 license
Microsoft 365 E5 license encompasses advanced security, compliance, and analytics capabilities, including Microsoft Entra ID, Microsoft Defender, Power BI Pro, and Windows 11 Enterprise. It provides extensive protection measures, data governance solutions, and business intelligence tools designed to enhance productivity at an enterprise level.
Microsoft Defender for Endpoint
Microsoft Defender for Endpoint offers advanced threat protection, risk-based vulnerability management, EDR, next-gen antivirus, and automated investigation across platforms.
ThreatLocker
ThreatLocker provides zero trust endpoint security with application allowlisting, ringfencing, network control, storage control, and endpoint detection and response.
Veeam for Microsoft 365
Veeam for Microsoft 365 offers comprehensive backup, recovery, and data protection for Exchange, SharePoint, OneDrive, and Teams
Backed up data
$0.25 per GB/month
Add-ons
Microsoft CoPilot AI assistant for office applications
$59 per user
Teams PBX Phone Lines with Unlimited National and Mobile Calls
$60 per month per line
Uplift to Essential 8 Maturity Level 2 CyberSecurity Standard
Includes Raven Score Uplift to 400/500
Includes Raven Score Uplift to 400/500
Vanta-Add offering automated cybersecurity compliance, continuous monitoring, and audit management
$277 per month
Knox
Otaris Raven CyberSecurity, Business Continuity & Disaster Recovery Score
500 / 500
Compliance with Essential8
Australia Cyber Security Centre Essential Compliance to reduce cyber threat risk.
Essential8 Maturity
Level 3 / ISO27001
Framework for
managed services
and devices
Managed network devices
Includes incident support, cybersecurity updates, 4G SIM...
Business continuity and disaster recovery
Comprehensive business continuity and disaster recovery services include 4G office internet backup, onsite hardware warranties, and offsite data backups.
Desktop/Laptop Device Management
Mobile Work Device Management
Work anywhere
Work anywhere with enhanced productivity and robust IT security.
Proactive IT management
Proactive IT management continuously monitoring and maintaining your infrastructure, preventing issues and ensuring smooth operations with automated updates and strategic planning.
Otaris Zero Trust methodology
The Otaris Zero Trust methodology enhances endpoint security by continuously verifying access, mitigating IT threats, and ensuring only managed, secure devices can access company resources and data.
24/7 NOC
24/7 NOC (Network Operations Centre) monitors network health, servers, security, devices, applications, backups, incidents, and performance metrics.
24/7 SOC
24/7 SOC (Security Operations Centre) monitors networks, endpoints, servers, applications, and data for threats, vulnerabilities, and suspicious activities
Unlimited ServiceDesk Incident Support for Critical IT issues
12x7 Unlimited ServiceDesk Incident Support for Critical IT issues to identify, diagnose and resolve managed devices.
24/7
Unlimited ServiceDesk Incident Support
9x5 Unlimited ServiceDesk Incident Support for Medium and Low priority IT issues to identify, diagnose and resolve managed devices.
9am to 5pm
Unlimited ServiceDesk Service Requests
9x5 Unlimited ServiceDesk Service Requests including tasks such as software installations, access requests, password resets and other routine IT support activities.
9am to 5pm
Onboarding / Offboarding
Onboarding / Offboarding users
$39 per user
Microsoft 365 Business Premium license
Microsoft 365 Business Premium license provides an extensive suite of Office applications, advanced security features, 1 TB of cloud storage, collaboration tools such as Teams, business email, calendaring, endpoint protection, and device management. It delivers comprehensive solutions designed to enhance productivity, ensure security, and streamline business operations seamlessly.
Microsoft 365 E5 license
Microsoft 365 E5 license encompasses advanced security, compliance, and analytics capabilities, including Microsoft Entra ID, Microsoft Defender, Power BI Pro, and Windows 11 Enterprise. It provides extensive protection measures, data governance solutions, and business intelligence tools designed to enhance productivity at an enterprise level.
Microsoft Defender for Endpoint
Microsoft Defender for Endpoint offers advanced threat protection, risk-based vulnerability management, EDR, next-gen antivirus, and automated investigation across platforms.
ThreatLocker
ThreatLocker provides zero trust endpoint security with application allowlisting, ringfencing, network control, storage control, and endpoint detection and response.
Veeam for Microsoft 365
Veeam for Microsoft 365 offers comprehensive backup, recovery, and data protection for Exchange, SharePoint, OneDrive, and Teams
Add-ons
Microsoft CoPilot AI assistant for office applications
$59 per user
Teams PBX Phone Lines with Unlimited National and Mobile Calls
$60 per month per line
Uplift to Essential 8 Maturity Level 2 CyberSecurity Standard
Includes Raven Score Uplift to 400/500
Vanta-Add offering automated cybersecurity compliance, continuous monitoring, and audit management
$277 per month

Our Seamless Transition Process: Moving to Otaris Made Simple

Switching IT providers may seem daunting, but at Otaris, we make the transition as smooth and straightforward as possible. Our expert team is here to guide you every step of the way, ensuring minimal disruption to your business and maximum efficiency throughout the process.

1. Initial Consultation and Assessment

We start by getting to know your business. We assess your current IT environment, understand your specific needs, and outline your goals. This helps us tailor a migration strategy that ensures a smooth transition.

2. Transition Planning

Our team designs a detailed transition plan, covering every aspect of the migration. We ensure that the process is clear, with clear milestones, timelines, and contingency plans, so your business continues running without interruption.

3. Data Migration and Security Setup

We securely move your data and applications to our managed systems. We ensure that everything is safely migrated and that the necessary security measures are put in place to protect your business.

4. System Integration and Testing

Once the data is migrated, we integrate your systems, ensuring that everything is connected and functioning as it should. We rigorously test everything to make sure your systems work as expected before going live.

5. Training and Support

We equip your team with the knowledge they need to work with your new IT environment. Otaris provides tailored one-on-one and group training sessions, ensuring that everyone is ready to get the most out of the new systems.

6. Go-Live and Post-Transition Support

With the systems up and running, we monitor your environment closely to address any immediate issues. Our team is available for ongoing support to ensure a smooth adjustment to your new IT setup.

7. Continuous Optimisation

Once the transition is complete, we continuously assess and optimize your IT environment to ensure it grows and scales with your business.

Why Choose Otaris for Your I.T. Transition?

At Otaris, we’ve successfully helped many SMEs move to better, more efficient IT environments. Our expertise in migration and transition planning means you can rely on us to handle the process with minimal disruption to your daily operations. You’ll benefit from a seamless move, with full support every step of the way.

Get in touch today to discuss how we can simplify your transition to Otaris.

Enquire now

Ready to get started? Enquire now for a quote tailored for your business.